Shipping Policy

At Brainful Bites, we strive to deliver your freshly baked treats on time and in perfect condition. Please review the details of our shipping process below:

Where we deliver

Currently we only delivery to Mississauga postcodes L5W and L5N. We are working hard to expand our delivery and shipping zone in the near future.

Order Processing

• Orders placed by Thursday at midnight will be processed on Friday.

• We require 2-3 business days to carefully prepare your order, ensuring it meets our high standards of quality and freshness.

• Once your order is ready, it will be scheduled for delivery.
  

Delivery schedule

• Deliveries are made on Wednesdays between 5:00 PM and 9:00 PM.

• Please ensure someone is available to receive your order during this time to maintain the quality of our perishable products.

• Delivery is available to in Mississuaga postal codes L5W and L5N.

• Delivery fees are calculated at checkout and depend on your location.

Free Pick-Up Option

We are pleased to offer a free pick-up option for your convenience:
Location: Better Food Factory
723 Main Street East, Milton, ON L9T 3Z3
Pick-Up Details: Please email hello@brainfulbites.com to arrange your pick-up time.

Perishable Products Disclaimer

Due to the nature of our products, it’s essential to receive your order promptly upon delivery. Brainful Bites is not responsible for any damage resulting from delays in pickup or improper handling after delivery.

Order Tracking

While we do not currently offer real-time tracking, you will receive an email confirmation when your order is processed and scheduled for delivery.

Contact Us

If you have any questions or concerns about shipping, please don’t hesitate to reach out to us at hello@brainfulbites.com. We’re here to help ensure your experience is smooth and delicious!